Fixing our technology based project problems
The primary reason for project failure is the failure to get effective business stakeholder buy-in.
We particularly focus on working with key stakeholders that will be impacted by the project to define and measure the business operational readiness to go-live.
Why the point of implementation is important to the business
- Any problems occur in the public arena and cannot be kept internal
- Effective application of the new capability provides the shortest time for payback
(Irrespective of the history of the project, the best possible introduction of the project into operation is a critical objective) - Operational success improves stakeholder moral
- Confident and engaged stakeholders handle unexpected issues better, faster
- Successful introduction of change underpins future initiatives
- The business has to deal with what was delivered, not what was planned
Areas where business buy-in is essential are:-
- Defining what deliverables the stakeholder group needs to validate, when making the “Go Live” decision. This provides the measurement that implementation is successful and that on-going operations are protected
– (Business Operational Readiness Service)
- A complementary service to the Business Operational Readiness Service is determining the business scope acceptable to the entire total stakeholder group.
– (Stakeholder Expectation Definition Service)